Terms & Conditions

Welcome to Baandhkaam! By using our platform, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, we advise you not to use our services. Our platform connects users with third-party suppliers for construction materials and service providers such as plumbers, electricians, and civil engineers. Read on to understand how things work.

Using Our Platform

Baandhkaam is a marketplace where customers can source construction materials from third-party suppliers and hire service providers for various construction-related needs. We do not manufacture or supply any materials ourselves, nor do we directly employ the service providers listed on our platform. Our role is limited to connecting users with suppliers and professionals.

When you use Baandhkaam, you are responsible for ensuring that any materials you purchase or services you hire meet your specific needs. While we strive to list reliable suppliers and skilled professionals, we cannot guarantee the quality of materials, timeliness of deliveries, or service execution. We encourage you to verify credentials, experience, and reliability before finalizing any transaction.

Registration & Account Security

To access certain features of Baandhkaam, you may need to create an account. You must provide accurate and complete information during registration. You are responsible for maintaining the confidentiality of your account details, including your password. Any activity that occurs under your account will be considered your responsibility. If you suspect unauthorized access, notify us immediately so that we can take appropriate action.

Baandhkaam reserves the right to suspend or terminate accounts that provide false information, engage in fraudulent activities, or violate any of our terms. We expect our users to act with honesty and integrity when interacting on the platform.

Transactions & Payments

When you purchase materials from suppliers or hire a service provider through Baandhkaam, the transaction is strictly between you and the third party. We do not process payments for materials or services. Payment terms, including pricing, delivery charges, service fees, and refund policies, are determined by the suppliers and service providers. Before proceeding with a purchase or service booking, ensure that you understand the applicable terms set by the third party.

We recommend using secure payment methods and keeping records of all transactions. If a dispute arises between you and a supplier or service provider, Baandhkaam may assist in resolving the issue, but we are not legally responsible for any financial loss, delays, or disputes.

Cancellations & Refunds

Since Baandhkaam is only a connecting platform, we do not have direct control over cancellations and refunds. Policies regarding cancellations, changes in service schedules, and refund requests are solely determined by the suppliers and service providers. If you need to cancel an order or request a refund, you must contact the respective party directly.

However, if you experience difficulty in communication or resolving an issue, you may reach out to us. While we do not guarantee refunds, we will try our best to mediate and help both parties come to a fair resolution.

User Responsibilities

By using Baandhkaam, you agree to follow ethical practices when interacting with suppliers, service providers, and other users. You must provide accurate details when placing orders, making service requests, or leaving reviews. Any attempt to mislead, defraud, or manipulate the platform will result in immediate account suspension.

You must also ensure that your use of Baandhkaam does not violate any local laws, regulations, or building codes. If you are purchasing construction materials or hiring professionals for a project, it is your responsibility to comply with the necessary legal requirements, including obtaining permits where applicable.

Quality & Liability Disclaimer

Baandhkaam is committed to listing only trusted suppliers and experienced service providers. However, we do not manufacture, supply, or endorse any specific products or services. We cannot guarantee that the materials delivered will always meet your expectations or that services will be performed to your satisfaction.

All purchases and service agreements are made at your own discretion and risk. Baandhkaam is not responsible for defective materials, service delays, incomplete work, or any damages resulting from your interactions with third parties on the platform. We advise users to conduct due diligence before making any financial commitment.

Reviews & Feedback

Your feedback is important to us and helps improve the quality of services offered through Baandhkaam. Users are encouraged to leave honest reviews based on their experiences with suppliers and service providers. However, reviews must be factual and free from false accusations, defamatory language, or personal attacks.

Baandhkaam reserves the right to remove reviews that are misleading, abusive, or violate our community guidelines. Repeated violations of our review policy may result in account suspension.

Privacy & Data Security

We take privacy seriously at Baandhkaam. Any personal information you provide, such as your name, phone number, or email address, will be handled in accordance with our Privacy Policy. We do not sell or share your data with third parties for marketing purposes. However, your details may be shared with suppliers and service providers when necessary to facilitate transactions.

You are responsible for keeping your login credentials secure and not sharing them with anyone. If you suspect that your data has been compromised, contact us immediately.

Intellectual Property

All content on Baandhkaam, including logos, graphics, text, and software, is owned by or licensed to us. You may not copy, modify, distribute, or use any of our content without prior written permission. Any unauthorized use of our intellectual property may result in legal action.

Similarly, if you submit any content to Baandhkaam, such as images, testimonials, or project details, you grant us a non-exclusive, royalty-free license to use this content for marketing and promotional purposes.

Third-Party Links

Baandhkaam may contain links to external websites or services that are not under our control. While we try to link only to reputable sources, we are not responsible for the content, security, or privacy policies of third-party websites. We recommend reviewing their terms and conditions before using their services.

Platform Modifications

We continuously work to improve Baandhkaam, and as such, we may update our platform, add new features, or modify our terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review our terms periodically. Continued use of Baandhkaam after updates indicates your acceptance of the revised terms.

Limitation of Liability

Baandhkaam provides a platform for users to connect with third-party suppliers and service providers. We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our platform. This includes, but is not limited to, delays in deliveries, faulty construction materials, unsatisfactory services, or financial losses.

By using Baandhkaam, you acknowledge that you do so at your own risk. If you are dissatisfied with any aspect of the platform, your sole remedy is to discontinue use.

Contact Us

If you have any questions or concerns regarding these Terms & Conditions, feel free to reach out to us. We are here to assist you and ensure that your experience with Baandhkaam remains smooth and hassle-free.

Thank you for choosing Baandhkaam. We look forward to helping you with all your construction material and service needs!